TERMS OF SALE
Premises
All purchases made on www.shoescompany.com site are subject to the discipline of the Decree. 185 of 22/05/1999 in respect of distance contracts.
For online sales contract means the distance contract and that the legal transaction concerning the purchase of products, entered into between C & I srl headquartered in Matelica MC Italy p.iva 01831600430, and a Consumer, carried out at distance, through the electronic network, on its web site.
1. How to Execute a Contract with Shoes & Company
1.1 To purchase the customer can select one or more products by placing them in a virtual shopping cart of which will always display its contents before forwarding the Order. Once all the items you intend to purchase the customer must click on the button "Checkout"
1.2 The customer can choose whether to register on the site or whether to purchase without creating a personal account by providing in both cases, in compliance with the provisions on protection of personal data, the information necessary to enable Shoes & Company to give effect the orders placed.
1.3 By clicking on the button "Proceed to the next step," the customer is the prelude to the Order forwarding procedure. At the stage of formulation and the Order until its actual forwarding the Customer shall, however, the opportunity to review the data entered by clicking the "Cancel" button, so as to identify and correct any incorrect information.
1.4 By clicking on the button "Buy" the customer will make placing your Order with respect to Shoes & Company. Each order placed in such manner shall be understood, in effect, that acceptance by the customer. After the order by the Customer will follow promptly confirmed by Shoes & Company regarding the receipt of the Order itself, by sending an email account that the email address supplied by the customer at the time of registration of their personal data. (Order Confirmation)
1.5 The order form will be filed in the Shoes & Company database for the period of time required to process your order and as provided by law. All customers who make the purchase by registering to the site can access your order form on the section My buying. For customers who buy without register, the summary of your order is shown in the email order confirmation.
2. Prices
2.1 Sales prices
All prices quoted on Shoes & Company website are taxes included. The payment of the price and any shipping costs (available in Step 4), will be made by the customer only by the methods described in the general conditions of sale.
2.2 Shoes & Company reserves the right to modify at any time the prices of products listed on the site. Any price changes will not, however, effective against customers who have already done the forwarding of an Order.
2.3 Issue of the document certifying the purchase
View the online traceability of all transactions, by law there is no obligation to release or receipted tax bill. Shoes & Company on request undertakes to issue a receipt or an invoice certifying the successful purchase by the customer. The request must essese carried contestalmente purchase by sending an email all'inidirizzo shop@shoescompany.com. This receipt will be sent inside the package containing the item purchased or sent via email to the address provided by the customer.
3. Payment
3.1 Payment
As part of the Order forwarding process, it may be proposed by Shoes & Company, at the discretion of the latter, different payment methods, such as, for example, payment by credit card, payment via Paypal system, cash on delivery and payment by bank transfer. The Customer shall be obliged to indicate the mode of payment, including those proposed by Shoes & Company, which intends to use. For more details see the section Payment
3.2. Except in cases in which chooses to make use of one of the options "Cash on delivery" or "Bank Transfer", the customer will pay the full price of the Products ordered, when forwarding the Order
3.3 The "Cash on consengna" mode is only accepted for purchases made on the Italian territory and involves additional expenditure of 4, 90 € that the customer can see directly charged on the carriage at the time of filling in the Order.
3.3 If the customer chooses to pay by bank transfer shipping arrangements contained in the Order will be made simultaneously upon receipt of payment. After 5 days of receipt of the order the non-payment will void the order.
4. Shipping
4.1. Shoes & Company reserves the right to modify at any time the prices relating to shipping. Any price changes will not, however, effective against customers who have already done the forwarding of an Order.
4.2 All purchases with delivery to Italy the transport costs and any returns are free.
4.3 For purchases with delivery in Germany the transport costs amount to 5.90 EUR, any Returns are free.
4.4 For purchases with delivery in Austria, Belgium, Denmark, Germany, Luxembourg, Netherlands, Poland, Czech Republic, Slovakia, Hungary, France, Monaco, United Kingdom, Spain, Croatia, Estonia, Finland, Greece, Ireland, Latvia , Lithuania, Malta, Portugal, Romania and Sweden transport costs amounted to EUR 11.90, while the return is free.
4.5 For all countries not present in the points 4.2 and 4.3 4.4 Shoes & Company does not ship.
4.6 For shipments to Italy, the customer has the option to choose the time trial-express mode that assures delivery within 1/2 working days and an additional charge of 4.90 EUR. For standard deliveries in Italy and abroad we assure time 3/5 working days delivery.
4.7 Shoes & Company is not responsible for failure or delay in delivery due to force majeure. Shoes & Company will promptly disclose to the customer the occurrence and the loss of a force majeure event. If the cause of greater strength persists for a period longer than 30 days, either party shall be entitled to terminate the contract. In the case of termination pursuant to this Section 4.7 the customer is not entitled to any compensation, subject to the right to the refund of the amount already paid as consideration for the Order object product.
5. Right of withdrawal
5.1 In accordance with the right of withdrawal - art. 64 Legislative Decree. N. 206 of 06/09/2005 the purchaser is entitled to return the item, without having to specify the reason, whether there are the following requirements:
- Have not been more than 14 working days of receipt of the goods by the buyer;
- The object is returned intact (ie not in use and complete with all packaging, labels, tags and seals, as well as original accessories).
Met these legal conditions the buyer is entitled to a refund of the amount paid for the item purchased. The shipping costs paid upon purchase, when paid, will not be refunded.
5.3 To take advantage of the free returns the customer must send an email to shop@shoescompany.com indicating: - name of purchaser; - order number; - Title object that you want to return.
Upon receipt of the booking for the return you will receive an email with the code for the return with its label for the return and instructions to make the package.
6. Customer Care
6.1 The Customer may request any information through support services: by email to shop@shoescompany.com, or by calling the toll free number 800 199 326.
